m22bet Privacy Policy

m22bet is an internationally licensed online gaming and sports betting platform operating at m22bet.pro. We are the data controller responsible for the personal information collected through the m22bet website, mobile browser interface, and all associated account management and gaming tools.

For the purposes of this Privacy Policy, references to "m22bet," "we," "us," and "our" mean the m22bet platform and its operating entity. References to "you," "your," and "player" mean any individual who accesses, browses, registers on, or uses the m22bet platform in any capacity.

This Privacy Policy applies in full to all users of the m22bet platform, including players based in Pakistan and accessing the platform from Karachi, Lahore, Islamabad, Faisalabad, and elsewhere across the country.

m22bet collects personal data in the following categories, each collected only to the extent necessary for the purposes described in this policy:

m22bet collects personal data through several distinct channels, each described below:

• Account Registration: When you create your m22bet account, you provide identity and contact data directly through the registration form on m22bet.pro.
• KYC Verification: When you complete age and identity verification, you upload identity documents and a photograph directly to our secure KYC portal.
• Deposits and Withdrawals: Financial data is collected when you initiate transactions via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20 through the m22bet wallet.
• Platform Usage: Technical data and gaming activity data are collected automatically as you browse and use the m22bet platform, through server logs, cookies, and analytics tools.
• Customer Support: Communications data is collected when you contact our support team via live chat or by email.
• Promotions and Surveys: If you participate in promotions, competitions, or feedback surveys run by m22bet, any information you provide in those contexts is collected and stored.
• Third-Party Sources: In limited circumstances, m22bet may receive data about you from third-party identity verification providers, payment processors, or fraud prevention services for the purpose of verifying your identity or protecting platform integrity.

m22bet processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and m22bet — specifically, to operate your account, process deposits and withdrawals, settle bets, and deliver the gaming and betting services you have registered to use.
• Legal Obligation: m22bet is required to process certain data to comply with applicable law and the conditions of our international gaming licence. This includes KYC identity verification, age verification (21+), anti-money laundering (AML) checks, and the maintenance of transaction records.
• Legitimate Interests: m22bet processes certain data on the basis of our legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services. We carry out balancing tests to ensure our interests do not override your fundamental rights.
• Consent: Where required by applicable law, m22bet will seek your specific, informed consent before processing your data for optional purposes such as direct marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

m22bet uses your personal data only for the purposes for which it was collected or for compatible purposes that you would reasonably expect. The primary uses of your data are as follows:

• Account Management: Creating, maintaining, and securing your m22bet account, including password resets and two-factor authentication.
• Age and Identity Verification: Verifying that you are aged 21 or above and that your identity matches the information provided during registration, in compliance with our licensing requirements.
• Payment Processing: Processing your deposits and withdrawals via your chosen payment method, including JazzCash, EasyPaisa, and bank transfers in PKR.
• Gaming and Betting Services: Facilitating your cricket betting, casino, slot, and table game sessions, recording results, and crediting winnings to your account balance.
• Fraud Prevention and Security: Detecting and preventing fraudulent activity, unauthorised account access, money laundering, and other prohibited activities on the platform.
• Responsible Gaming: Monitoring gameplay patterns to identify potential signs of problem gambling, administering self-exclusion requests and deposit limit elections, and communicating responsible gaming resources where appropriate.
• Customer Support: Responding to your enquiries, resolving disputes, and maintaining records of support interactions for quality assurance purposes.
• Legal Compliance: Meeting our obligations under applicable law, responding to lawful requests from regulatory authorities, and maintaining records as required by our gaming licence conditions.
• Service Improvement: Analysing aggregated and anonymised usage data to improve the m22bet platform, identify technical issues, and enhance the player experience for users across Pakistan.
• Marketing Communications (where consented): Sending you promotional offers, bonus notifications, and updates about new features on the m22bet platform, but only where you have provided explicit consent for such communications.

m22bet does not sell, rent, or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only with parties who are contractually required to maintain appropriate levels of data protection:

• Payment Processors: Your financial data is shared with our payment processing partners (including JazzCash, EasyPaisa, and banking partners) solely to the extent required to complete deposit and withdrawal transactions.
• KYC and Identity Verification Providers: Identity documents and verification data may be shared with licensed third-party KYC service providers for the purpose of age and identity verification. These providers are bound by strict data processing agreements.
• Game Software Providers: Certain gaming activity data is processed by third-party game studios who supply the casino, slot, and live dealer content available on the m22bet Casino platform. These studios process only the data necessary to run and settle games.
• Fraud and AML Detection Services: Technical data and transaction data may be shared with fraud prevention and anti-money laundering screening providers to protect the platform and comply with regulatory obligations.
• Regulatory Authorities: m22bet may be required to disclose your data to gaming regulators, financial intelligence units, law enforcement agencies, or courts where required by law or under the conditions of our international gaming licence. We will notify you of such disclosures where legally permitted to do so.
• IT Infrastructure and Cloud Providers: Data may be stored and processed on secure cloud infrastructure provided by reputable hosting partners. These providers act as data processors under m22bet's instructions and are not permitted to use your data for their own purposes.

As an internationally licensed gaming platform, m22bet's infrastructure and some of its third-party service providers operate across multiple countries. As a result, your personal data may be transferred to, stored in, or processed in countries outside of Pakistan.

Wherever your data is transferred internationally, m22bet takes appropriate measures to ensure that it remains protected to a standard equivalent to that provided under applicable data protection law. Such measures include the use of contractual data protection clauses with receiving parties and ensuring that service providers are located in jurisdictions with adequate data protection frameworks.

By registering an m22bet account and using the platform, you acknowledge that your personal data may be processed internationally in the manner described in this policy. If you have concerns about specific international transfers of your data, you are welcome to contact our support team for further information.

m22bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your active account relationship with m22bet and for a minimum of five (5) years following account closure, in compliance with gaming licence and AML record-keeping requirements.
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years following account closure, as required by anti-money laundering regulations applicable to our gaming licence jurisdiction.
• Transaction and Financial Records: Retained for a minimum of five (5) years following the date of the transaction, or longer where required by applicable law.
• Customer Support Records: Retained for three (3) years from the date of the interaction, or longer if the interaction relates to an unresolved dispute or ongoing compliance matter.
• Marketing Consent Records: Retained for the duration of your marketing consent election plus a reasonable period thereafter to demonstrate compliance with consent requirements.
• Technical and Log Data: Generally retained for up to twelve (12) months, after which it is deleted or anonymised.

Where personal data is no longer required for any of the purposes described above, m22bet will securely delete or anonymise it in accordance with our internal data disposal procedures.

m22bet uses cookies and similar tracking technologies on the m22bet.pro website to ensure the platform functions correctly, to remember your preferences, and to understand how players interact with the site. The following types of cookies are in use:

You can manage your cookie preferences through your browser settings or through the cookie preference centre available on the m22bet platform. Please note that disabling certain cookies may affect your ability to use some features of the platform.

Depending on the applicable data protection law governing your relationship with m22bet, you may have some or all of the following rights in respect of your personal data:

• Right of Access: You have the right to request a copy of the personal data m22bet holds about you, along with information about how it is being used.
• Right to Rectification: If any of your personal data held by m22bet is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: In certain circumstances, you may request that m22bet delete your personal data. This right is subject to exceptions — for example, where retention is required by law or for the establishment, exercise, or defence of legal claims.
• Right to Restriction of Processing: You may request that m22bet temporarily restrict the processing of your personal data in certain circumstances, such as while you contest the accuracy of the data.
• Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data on the basis of legitimate interests, and to object to the use of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact our support team via live chat or by email at [email protected]. We will respond to verified requests within thirty (30) days. Complex requests may take up to ninety (90) days, in which case we will notify you of the extension within the initial thirty-day period.

m22bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• TLS Encryption: All data in transit between your device and the m22bet platform is encrypted using Transport Layer Security (TLS) protocols.
• Encryption at Rest: Sensitive personal data — including identity documents and financial data — is encrypted at rest using industry-standard algorithms.
• Password Hashing: Account passwords are stored as salted cryptographic hashes. m22bet staff cannot view your password in plaintext.
• Access Controls: Access to personal data within m22bet's systems is restricted on a strict need-to-know basis. Only authorised personnel whose role requires access to specific data categories are granted that access.
• Penetration Testing: The m22bet platform is subject to periodic security audits and penetration testing by qualified security professionals.
• Incident Response: m22bet maintains a data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant regulatory authority and affected individuals in accordance with applicable law.

While m22bet takes all reasonable precautions, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password and to enable two-factor authentication to further protect your account.

The m22bet platform is strictly intended for adults aged 21 years and above. m22bet does not knowingly collect, store, or process personal data from any individual under the age of 21. This policy applies universally and without exception to all users, including those based in Pakistan.

If you are a parent or guardian and you believe that your child or a minor under your care has registered an account on m22bet or submitted personal data to the platform, please contact our support team immediately at [email protected]. We will investigate the matter promptly and, where confirmed, delete all associated data and close the account without delay.

m22bet employs age verification procedures as part of our KYC process to prevent underage individuals from accessing the platform. Any account found to have been registered by a person under the age of 21 will be closed immediately and any funds handled in accordance with our Terms & Conditions.

The m22bet platform may contain links to third-party websites, services, or content providers — for example, game studios or payment method providers. This Privacy Policy applies solely to the m22bet platform at m22bet.pro and does not govern the privacy practices of any third-party websites or services.

m22bet is not responsible for the content, privacy policies, or data practices of any third-party websites accessible from the platform. We encourage you to read the privacy policy of any third-party service you visit or interact with before providing your personal data to that service.

m22bet reserves the right to update or amend this Privacy Policy at any time. When we make material changes — that is, changes that significantly affect how we collect, use, or share your personal data — we will notify you by posting a prominent notice on the m22bet website and, where we have your email address on record, by sending you a notification to your registered email.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the m22bet platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the revised terms.

We recommend that you review this page periodically to remain informed of how m22bet protects your personal information. If you disagree with any material change to this policy, you should discontinue use of the platform and contact our support team to request account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way m22bet handles your personal data, please do not hesitate to get in touch with us. Our support team is available around the clock, every day of the year.

The quickest way to reach us is via the live chat feature available directly on the m22bet website. For privacy-specific enquiries, you may also write to us at:

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within the applicable statutory timeframe. Where a request is complex or involves a high volume of data, we will keep you updated on progress throughout the process.